Privacy Policy
Effective Date: 01/01/2026
Last Updated: 21/01/2026
ROOTEd (“App”, “Platform”, “Service”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ROOTEd mobile application available on the Google Play Store.
By using ROOTEd, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide and improve our educational services.
1.1 Personal Information
When you register or purchase a course, we may collect:
- Full name
- Email address
- Phone number (if provided)
- Profile information
- Payment transaction details (processed via Google Play Billing or secure payment partners)
We do NOT store your full credit/debit card details.
1.2 Account Information
- Username and password (encrypted)
- Course enrollment details
- Learning progress and quiz results
- Certificates earned
1.3 Device & Technical Information
Automatically collected information may include:
- Device type and model
- Operating system version
- App version
- IP address
- Crash logs and performance diagnostics
This information is used strictly for improving app functionality and security.
1.4 Usage Data
We may collect:
- Course interaction data
- Session duration
- Pages/screens visited
- Feature usage
This helps us improve user experience and course quality.
2. How We Use Your Information
We use collected information to:
- Create and manage user accounts
- Provide access to purchased courses
- Process payments securely
- Track learning progress
- Issue certificates
- Send transactional notifications
- Provide customer support
- Improve app performance and content
- Prevent fraud and unauthorized access
We do NOT sell your personal data to third parties.
3. Payment Information
All in-app purchases are processed through:
- Google Play Billing system
or - Secure third-party payment gateways (if applicable)
ROOTEd does not directly store complete payment card details.
Google’s privacy policy applies to transactions made through Google Play.
4. Data Sharing & Disclosure
We may share limited data only in the following cases:
4.1 Service Providers
With trusted third-party vendors who assist in:
- Hosting services
- Analytics
- Payment processing
- Customer support tools
These providers are contractually obligated to safeguard your data.
4.2 Legal Compliance
We may disclose information if required to:
- Comply with legal obligations
- Enforce our Terms and Conditions
- Protect user safety
- Prevent fraud or misuse
We do NOT:
- Sell personal data
- Share data for advertising purposes without consent
- Share data with unauthorized third parties
5. Data Security
We implement appropriate technical and organizational security measures, including:
- SSL encryption
- Secure servers
- Encrypted password storage
- Access control restrictions
However, no system can guarantee 100% security.
6. Data Retention
We retain user data:
- As long as the account remains active
- As required for legal and financial compliance
Users may request deletion of their account at any time (see Section 8).
7. Children’s Privacy
ROOTEd is not directed toward children under 13 years of age.
We do not knowingly collect personal data from children under 13. If we become aware of such data collection, we will delete it promptly.
Parents/guardians may contact us for data removal requests.
8. User Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent
- Request data portability
To exercise your rights, contact us at:
📧 info@rooted.zone
We will respond within a reasonable timeframe as required by applicable law.
9. Account Deletion
Users may:
- Delete their account through in-app settings (if enabled)
or - Request deletion via email
Upon verified request, we will:
- Remove personal information
- Retain only legally required records (e.g., transaction history)
10. Third-Party Services
ROOTEd may integrate third-party services such as:
- Google Analytics (for app performance)
- Firebase (for notifications and crash reporting)
These services may collect anonymized data in accordance with their privacy policies.
We encourage users to review Google’s Privacy Policy.
11. International Data Transfers
If users access ROOTEd from outside [Insert Country], their information may be transferred to and processed in countries where our servers operate.
By using the app, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Users will be notified via:
- In-app notification
- App update notice
Continued use of the app after changes constitutes acceptance of the revised policy.
13. Contact Information
If you have questions regarding this Privacy Policy, contact:
ROOTEd Education Solutions
Email: info@rooted.zone
Website: www.rooted.zone
Address: 4th cross road, kadavanthra , ernakulam,kerala
Country: India
Google Play Compliance Declaration
ROOTEd:
- Collects only necessary user data
- Does not sell personal data
- Uses secure payment processing
- Provides user data deletion options
- Clearly discloses data usage practices